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AND Phone Reporting
Fast and easy Report Generation.
AND Phone Reporting enables you to create comprehensive reports about your IP telephony usage and adapts exactly to your needs. Integrating Crystal Reports, one of the leading business reporting tools, makes it easy to create simple reports and has the comprehensive tools to produce complex or specialized reports.
Delivered with preconfigured templates you can create your first reports after a couple of minutes. Still you have the whole environment available for sophisticated and significant reports for your business.
The following two examples give you a glance about the possibilities with AND Phone Reporting. The first example shows call center reporting of a branch where AND Phone Group ACD is used for a distributed call center. In the second example you see a monthly reporting directly extracted from the Communications Manager CDRs. Both examples are automatically generated PDFs by using predefined templates.
AND Phone Reporting supports various data sources, namely the Call Detail Records (CDR) of the Cisco Unified Communications Manager and the AND Phone Application Server database. Using this predefined connections and templates makes it easy to create monthly, weekly or daily reports of your UC environment. Automatically scheduled reports decrease your efforts and deliver you up-to-date information whenever you need it.
AND Phone Reporting is delivered with a full version of Crystal Reports Developer which can be used creating reports with a leading report generation tool.
Crystal Reports is a trademark of Business Objects, an SAP company.
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